Safi Care Services Ltd was established in 2018 with a vision to provide person-centred care to individuals who require care in the comfort of their own homes.

With a strong history in care, we know the importance of getting to know our clients personally as individuals. Whether you choose live-in care or visiting care, the team at Safi Care focus on ensuring peace of mind, dignity, and respect always. Our ethos is to provide a person-centred service that achieves planned outcomes for Service Users within a safe and friendly environment through the efforts of valued competent staff and the support of families and other stakeholders.

All our Caregivers are thoroughly screened, highly trained, and matched to the personal needs of the clients.

Encourage a feeling of belonging.
Obtain a commitment from all staff to work together for the benefit of Service Users and their families.
Promote a culture of honesty, openness, and transparency when mistakes occur.
Invest time and energy into maintaining a positive workplace culture.
Service Users will be actively involved in decisions affecting their care, treatment, and support.
We will provide a service where management and staff see safety and security as of paramount importance.

All Service Users will be treated equally and provided with equality of opportunity.
Staff will always show compassion when providing care, treatment, and support.
Service Users will always be treated with compassion, dignity, and respect.
Staff will encourage Service Users to retain their independence.
We will ensure that the forms of communication, language and address used are suitable for the needs of the person.

We endeavour to deliver a service of the highest quality that will improve and sustain the service user’s overall quality of life.

• To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while enabling the service user to make informed choices and to take risks.
• To ensure that each service user’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
• To ensure that the Care Service in whole is delivered in accordance with agreed Purchasing Contracts / Care Agreements.
• To manage and implement a formal programme of staff planning, selection, recruitment, training, and personal development to enable service user care needs to be met.
• To match the nominated Care Worker as closely as possible with the service user and respect the need to change the Care Worker in the event of subsequent non-compatibility.
• To manage the Care Service efficiently and effectively to make the best use of resources and to maximise value for money for the Purchaser of the Service.
• To undertake a Risk Assessment of Environmental Health & Safety hazards within the home of each new service user, and to ensure that areas of concern are duly reported to the Purchaser of the Service.
• Such Risk Assessments will consider the right of the service user to take risks.
• To ensure that all service users receive written information on the Organisation.
• Procedure for Handling Complaints, Comments and Compliments, and how to use it.
• Promote and encourage a united feeling of identity where staff feel valued and are treated with trust, integrity, and respect.

We provide home care services in, Chertsey, Addlestone, Weybridge, Walton on Thames, West Byfleet, Virginia Water, Woking, Staines, Egham, and the surrounding areas.

To find out more about our services

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Our friendly staff are always available to to help your with you needs. If you need help, or you have questions please by all means get in touch with us for more information.